transactive memory

"Who knows what" knowledge,

This seems almost equivalent to sharing tacit knowledge in the SECI model.

self-disclosure -> psychological safety -> chit-chat -> self-disclosure

Transactive memory is created by cycles of

"Is it better for everyone in the organization to have such a transactive memory, or is it better for the organization to have someone like a "transactive memory shop" and have it centralized in that person?"

Paper recently published in the Academy of Management Journal (read later)

There are a certain number of "information curators" who track, organize, and input a vast amount of information within the company.

Q: Do you feel that the Cybozu curators were born spontaneously and you started calling them "curators"?

A:

Some people were originally interested in the activities of various people in the company.

I was sticking my neck out because it was a free to watch situation.

As the organization expanded, everyone began to see the benefit of such people's activities.

→Positive Feedback

I think.

It was done without any particular name in Cybozu.

It's called an "information curator."

Published in the on-demand media

I thought this was the phenomenon of "positive feedback is now circulating and can be observed from outside the company".

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